At CP Creation Weddings, we aim to deliver beautifully crafted wedding invitations and stationery with care, transparency, and timely communication. Please read our Shipping & Returns Policy carefully before placing an order.

📦 Shipping Policy

Shipping Coverage

We currently ship PAN India.

Courier Partners

We deliver orders using reliable courier services such as:

  • DTDC

  • Tirupati Courier

Courier selection may vary depending on your location and service availability.

Order Processing Timeline (Physical Products)

Once your order is placed via WhatsApp and all details are finalized:

  • Designing: 2 working days

  • Printing: 2 working days

  • Packing: 1 working day

  • Dispatch & Delivery: Depends on your delivery location and courier partner

Delivery timelines may vary based on location, courier operations, or unforeseen delays.

Digital Products Delivery

For digital wedding invitations, videos, PDFs, and related digital products, the standard delivery timeline is within 2 working days after receiving all required details and confirmation.

Shipping Charges

  • Shipping charges are paid and calculated separately

  • Final shipping cost is communicated before dispatch

🔁 Returns, Refunds & Cancellations

Digital Products (Important)

All digital products are custom-designed as per your requirements.

  • ❌ No refunds once the design process has started

  • ❌ Once a design is selected, major design changes are not allowed

  • Any additional or complete design change will be chargeable

  • ✅ Up to 3 revisions are allowed within the selected design layout

Physical Products Returns

Due to the customized nature of wedding stationery:

  • Most products are non-returnable

  • Returns are accepted only in case of damaged products

📌 Damage Reporting Window:

  • Issues must be reported within 48 hours of delivery

  • Clear photos/videos of the damaged product and packaging are required

Non-Returnable Items

The following items are non-returnable and non-refundable:

  • Customized wedding stationery

  • Printed products

  • Digital invitations, videos & PDFs

  • Shagun envelopes, stickers, newspapers, and other personalized items

Order Cancellation Policy

  • Orders can be cancelled before the designing work starts

  • A cancellation fee of ₹100 will be applicable

  • Once designing begins, cancellation and refunds are not allowed

⚠️ Important Disclaimers & Special Clauses

  • Slight color variations may occur due to screen vs print differences

  • CP Creation Weddings is not responsible for courier delays caused by natural events, strikes, or operational issues

  • Customers are responsible for providing accurate delivery details

  • Delays caused by incorrect address details will not be eligible for refunds

📞 Support & Communication

For any shipping, delivery, or order-related concerns, please contact us via WhatsApp, and we’ll be happy to assist you.

✨ CP Creation Weddings
Premium wedding invitations & stationery — thoughtfully designed, transparently delivered.